
Resources
Tips for a great video visit with our Urgent Psych Tele-Health service

1. Schedule your appointment
Click here to request your video visit online, or call our front desk to schedule: (401) 424-

2. Confirm your information
Look out for an email or text and log in to Kareo to confirm your info using your favorite device.

3. Complete intake paperwork
Check your email after making an appointment with us as our EMR will send you the intake paperwork which must be completed prior to seeing a doctor.

4. See your doctor
Log in 15 minutes before your video visit and come prepared with questions for your provider

Forsythia Urgent Psych Clinic

An all new way to connect to your doctor
We're thrilled to be offering you secure video visits. While we love it when you visit us in the office, we understand that it's not always convenient to do so. Video visits allow you to receive the same quality care as you do in the clinic, without taking time off work or finding a sitter to see us.
Video visits are appropriate for many types of appointments, especially follow-up and minor urgent care. Feel free to request a video visit right here from the website. We look forward to seeing you soon!
Interested in learning more about all of the services provided by Forsythia?
Check our our services page to find our how we can help you.
Want to connect with our community to find or ask questions? Join our forum and communicate with awesome individuals like yourself.
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1. Check your internet connection
Wi-Fi or a wired connection is strongly preferred for a great video visit experience.
2. Use headphones
This will cutdown on the background noise and keep the conversation with your provider private.
3. Hold tight
Sometimes we run a few minutes behind, just like in the doctor's office.
Levels of Care
We have compiled some of the most common questions below
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Can you help me with FMLA paperwork?Yes! Please follow the instructions below prior to seeing your doctor. Fill out this form Email the form to our office manager at cobrien@forsythiabhs.com
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Which devices can I use for my video visit?You can use a computer, tablet, or smartphone (iPhone, iPad, and Android devices). Search for "Kareo" in the app store on your mobile device, or click here to log in on your computer.
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How do I get out-of-network reimbursement for my visits?We want to help you in any way we can and thus have created a detailed article on how to get reinbursement for out-of-network visits. Take me to the article
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Is my video visit secure?Yes! The video technology uses bank-grade encryption. However, make sure you find a quiet, private place in your home or office for your appointment.
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Does Forsythia Behavioral Health take health insurance?Unfortunately, we do not accept health insurance. Though we require you to pay the full cost of your visit at the time of service, many insurance companies will reimburse a portion of the cost. Most PPO (preferred provider organization) and POS (point of service) health plans offer partial reimbursement for out-of-network services.
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How do I schedule a video visit?Click here to request a video visit online, or call our office directly to schedule: (401) 424-5200.
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How do I pay for my appointment?You'll enter a credit card before the appointment and will be charged the same co-pay as an in-person visit.
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Step 2. Call your insurance company to verify your benefits (the number is on the back of your card)Ask them the following questions Can I get reimbursed for out-of-network visits? How much is my deductible for out-of-network outpatient mental health? $500? $1000? Have I paid anything towards my deductible yet this year? How much of my deductible has been met this year? When does the calendar year for my deductible start? When does it end? What is my coinsurance for out-of-network outpatient mental health? Do I need a referral from my in-network provider (ex: PCP) for my out-of-network provider? How do I submit claims for reimbursement? (Go to the Submit your claim are below for detailed information for most major insurers)
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Step 3. Ask us for a Superbill if you plan on getting out-of-network reimbursementA Superbill is a document that you send directly to your insurance company at the end of each month. It details how many sessions you’ve had, and the total fee. Here is the information the Superbill contains: i. A letterhead from the provider that MUST include all of the following: Provider name Provider address Provider Tax ID/NPI Provider credentials, i.e., the initials associated with the educational degrees the provider has earned. Examples include: MD, LICSW, DC, PT, OT, ST i. Patient’s name ii. Date(s) of service iv. Itemized charges for each date of service and type of service received v. Procedure codes (HCPCS/Revenue codes) for all services received Used to indicate a specific healthcare service, procedure, or treatment, often referred to as a CPT code vi. Diagnosis code(s) for services received Tells your insurance provider why you saw your clinician for this service vii. Number of Units - this is the number of times a service was performed on a particular date of service. This is required for occupational, physical & speech therapies, anesthesia and chiropractic services. viii. Attach any related claim summaries or Explanation of Medicare Benefit Forms you may have received for these services, including those received from other insurance companies.
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Step 1. Check your out-of-network benefitsContact your insurance company (either call them or go online) and request a copy of your Summary of Benefits (SOB) Check the SOB to see if you have an Out-of-network deductible or Coinsurance Out-of-network deductible (OOND) An OOND is the amount of money you’ll have to pay before you are eligible for reimbursement For example, if your deductible is $500, you will have to pay the $500 deductible in full prior to your insurance company taking over payments. So if your psychiatry visits from FBHS cost $1400 in one year (a $200 initial eval and twelve $100 monthly visits), once you pay first $500, your insurance company will pay the rest of the bill, which in this case would be the remaining $900. Deductibles reset every calendar year ANY out of pocket health care expense (not just mental health) goes towards paying your deductible Coinsurance The percentage of a service fee that you are responsible for It changes between insurance companies Let’s say your coinsurance is 25%. If a 15-minute follow-up med management appointment at FBHS is $100, you’d have to pay $25. First you would pay the whole $100 up front. Then you would submit a monthly Superbill from FBHS to your insurance company. They would then send you a check in the mail for $75.
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Step 4. Submit your claimHere’s some detailed info for a few insurers to get you started BCBS BCBS has different rules for each state. We’ve added hyperlinks to the states that we’re credentialed to practice medicine in. If your state isn’t here please go on-line and google the state your BCBS comes from and “out-of-network benefits”. Please contact us with any questions you might have. RI MA NY CA UHC Submit a claim online Submit your claims on myuhc.com®. Log in and click the “Claims & Accounts” tab, then click the “Submit a Claim” tab. There, you’ll be able to select the “Mental Health Claims Online Submission Form” to begin the process of submitting your claim. Submit a claim by mail Download the form for your clain on myuhc.com®. This form may either be completed on your computer and printed out, or printed blank and then completed by hand using black or blue ink. Once your claim form is complete, mail your form with the claim details and receipts to the address on the back of your health plan ID card. Tufts Visit this link Harvard Pilgrim Visit this link
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Feeling Good: The New Mood TherapyAuthor: David D. Burns, M.D. Description: “The good news is that anxiety, guilt, pessimism, procrastination, low self-esteem, and other ′black holes′ of depression can be cured without drugs. In Feeling Good, eminent psychiatrist David D. Burns, M.D. outlines the remarkable, scientifically proven techniques that will immediately lift your spirits and help you develop a positive outlook on life. Now, in this updated edition, Dr Burns adds an all-new Consumer′s Guide To Antidepressant Drugs, as well as a new introduction to help answer your questions about the many options available for treating depression. Recognise what causes your mood swings. Nip negative feelings in the bud. Deal with guilt. Handle hostility and criticism. Overcome addiction to love and approval. Build self-esteem. Feel good everyday.” Available on Amazon: https://amzn.to/3je7xrK
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Your Perfect Right: Assertiveness and Equality in Your Life and RelationshipsAuthor: Robert E. Alberti and Michael L. Emmons Description: “Your Perfect Right—the leading assertiveness guide with over 1.3 million copies sold—is now fully updated and revised. This indispensable guide to equal-relationship assertiveness is packed with step-by-step exercises, tips, and skills to help you express yourself effectively. Are you comfortable starting a conversation with strangers at a party? Do you sometimes feel ineffective in making your needs clear? Do you have difficulty saying no to persuasive people? Everyone needs a little help getting along with others. Assertiveness is a key social skill, as well as a tool for making your relationships more equal. Learning to respond more effectively to others can help you reduce stress and increase your sense of self-worth. In this fully updated and revised tenth edition, you’ll learn practical advice on dealing with difficult people, handling criticism, and expressing your feelings. You’ll also discover how to use humor in conflict resolution, ways to clarify others’ intentions, and how to distinguish between encouraging and discouraging communication habits. This edition also includes a new introduction by coauthor Robert Alberti, in addition to research and information on the subjects of anger and interpersonal communication. Assertiveness is an alternative to personal powerlessness or manipulation. The program in this book will help you develop effective ways to express yourself, maintain your self-respect, and show respect for others. This is not a “me-first” book—it's all about equal-relationship assertiveness!” Available on Amazon: https://amzn.to/3joI2UN
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Get Out of Your Mind and Into Your Life: The New Acceptance and Commitment TherapyAuthor: Steven C. Hayes and Spencer Smith Description: Get ready to take a different perspective on your problems and your life―and the way you live it. Acceptance and commitment therapy (ACT) is a new, scientifically based psychotherapy that takes a fresh look at why we suffer and even what it means to be mentally healthy. What if pain were a normal, unavoidable part of the human condition, but avoiding or trying to control painful experience were the cause of suffering and long-term problems that can devastate your quality of life? The ACT process hinges on this distinction between pain and suffering. As you work through this book, you’ll learn to let go of your struggle against pain, assess your values, and then commit to acting in ways that further those values. ACT is not about fighting your pain; it’s about developing a willingness to embrace every experience life has to offer. It’s not about resisting your emotions; it’s about feeling them completely and yet not turning your choices over to them. ACT offers you a path out of suffering by helping you choose to live your life based on what matters to you most. If you’re struggling with anxiety, depression, or problem anger, this book can help―clinical trials suggest that ACT is very effective for a whole range of psychological problems. But this is more than a self-help book for a specific complaint―it is a revolutionary approach to living a richer and more rewarding life. Available on Amazon: https://amzn.to/2HgQhoI
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No More Mr. Nice Guy: A Proven Plan for Getting What You Want in Love, Sex and Life"Author: Robert Glover, PhD Description: Originally published as an eBook that became a controversial media phenomenon, No More Mr. Nice Guy! landed its author, a certified marriage and family therapist, on The O'Reilly Factor and the Rush Limbaugh radio show. Dr. Robert Glover has dubbed the "Nice Guy Syndrome" trying too hard to please others while neglecting one's own needs, thus causing unhappiness and resentfulness. It's no wonder that unfulfilled Nice Guys lash out in frustration at their loved ones, claims Dr. Glover. He explains how they can stop seeking approval and start getting what they want in life, by presenting the information and tools to help them ensure their needs are met, to express their emotions, to have a satisfying sex life, to embrace their masculinity and form meaningful relationships with other men, and to live up to their creative potential. Available on Amazon: https://amzn.to/31rpGw3
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Models: Attract Women Through HonestyAuthor: Mark Manson Description: “Models is the first book ever written on seduction as an emotional process rather than a logical one, a process of connecting with women rather than impressing them. It's the most mature and honest guide on how a man can attract women without faking behavior, without lying and without emulating others. A game-changer. Inside, you'll learn: The root behavior that causes all female attraction. Why typical dating advice and pick up theory is counter-productive in the long-run. How to overcome nervousness and anxiety around attractive women. How any man can make himself appear attractive with a little time and effort. The three keys to keeping conversations with women interesting and engaging. How to discover the beliefs and attitudes that are sabotaging your success with women. How to develop a genuine and joyful sense of humor. And much more…” Available on Amazon: https://amzn.to/2T8gKHs
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How to Be a 3% ManAuthor: Corey Wayne Description: Dear friend: This book teaches you the hidden secrets to completely understand women. How you can meet and date the type of women you've always wanted and have effortless relationships! How to get a girlfriend. How to date multiple women. How to get your wife or girlfriend back. Turn your girl "friend" into your girlfriend. Live the life of your dreams and accomplish your goals. How to get women to pursue you and approach you first, etc. My book covers both the dating world and long-term relationships. You will learn how to meet and date the type of women you've always dreamed of. The best part is you can do this while remaining who you truly are inside. The book teaches you how to create sexual attraction in women and get women to chase and pursue you! It takes you step by step with easy-to-follow instructions. You will be able to meet women anytime, anyplace, and anywhere. This will give you choice with women. Whether you are single and searching or are already with your dream lady, my book has the secrets most men will never know about women and that women don't know about themselves. Why should you buy my book? Because it is the lowest cost and highest perceived value of any other book on the subject of pickup skills, dating, and relationships. It offers more tips, strategies and techniques than any other book you will find. Unlike most other books that only give you attraction and pick-up techniques, my book will teach you how to successfully pickup up women anytime, anywhere. Then it will teach you how to transition into dating, getting her to ask you to be her boyfriend, and how to maintain a long-term, healthy, and drama-free relationship, free from nagging and arguments. I guarantee it will teach you more than any other book on the subject. Period! Available on Amazon: https://amzn.to/31sgh7k
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Mastering Yourself: How to Align Your Life with Your True Calling and Reach Your Full PotentialAuthor: Corey Wayne Description: “Dear Friend, This book teaches you the hidden secrets of self-reliance so you can reach your full potential and accomplish your grandest goals and dreams. It will help you to discover your true purpose and calling in life. How to get any job or career you want. How you can get the upper hand in any personal or professional negotiation. The ultimate time management strategy that will help you maximize the use of your time, enable you to focus on your core competencies and reach your goals in the quickest most efficient way possible. It will teach you success and problem solving mindsets and skill sets that will enable you to overcome any obstacle, challenge or setback. The secrets to health, vitality and unlimited energy that keeps you free from common colds, flu and illnesses so you can enjoy your life with exceptional mental clarity, focus and efficiency. How the worlds banking, credit, monetary and financial system really works so you can understand how government policy will affect your business, job, investments and the economy so you can take advantage of the boom/bust cycle of the central banking system, protect your accumulated wealth and financially profit in any market conditions. Why am I qualified to help you overcome your challenges and reach your full potential? I’ve spent most of my life studying and applying the best lessons I’ve learned from self-help, philosophy, history, religion, politics, finance, business, marketing, entrepreneurship, leadership, health, exercise and studying the most successful people in history. I share what I learned after hitting the wall and failing to graduate college so I could stop sabotaging my success and employ the superior fundamental principles of the science of high achievement that enabled me to get every job and career I went after upon graduation, started a mortgage and real estate company that netted a $60,000 profit in the first month of operation, and grew it from just an idea into 7 companies grossing almost $8 million dollars per year in revenue in only six years with two business partners and 40 employees. Then I liquidated everything before the housing crash of 2007-2008 to become a full time life coach. I went from making $500,000 per year to nothing and struggled tremendously to figure out the right business model for the first 5 years. I was so determined to succeed in my new business that I even resorted to waiting tables 3 days a week for 10 months, while sleeping on my dad’s couch for several years living like a broke college student, until I figured it out and my new business took off. I have grown it into a multi-million dollar business from nothing but an idea that helps change the lives of thousands of men and women from all over the world, and every country, cultural and religious background. I’ve made millions, lost millions and made it all back again many times over by applying the best wisdom I’ve learned from the most successful people in the world, past and present. I share with you my personal journey of how I did it and continue to do it, and what I’ve learned so you can avoid the mistakes I’ve made, and get from where you are to where you want to be in the quickest way possible. There’s a reason why high achievers are able to consistently achieve their dreams over the course of their lives, despite suffering many setbacks and challenges, and my book will teach you how to do the same thing in your own life. If you apply what I teach, you’ll get even better results than you’re currently getting. “ Available on Amazon: https://amzn.to/2T8IXxK
We are here to answer any questions
If you have questions, then we want to get you the right answers! Contact us and we will always do our best to make sure you have everything you need for a great experience with Forsythia Behavioral Health Services. Our Contact Page
